Customer Reviews and Testimonials

3rd fitted kitchen to date and never had such a professional and positive experience. A couple of bumps along the way, but great speedy response from Ian and the team to ensure the end result was perfection. Specific call outs to Dan and Grant for meticulous workmanship and flexibility to work around builders and trades. Many thanks for our dream kitchen.

Helen – Google Review

We are delighted with the kitchen that has been installed. From the outset, Ian listened to what we wanted and used his design flair to create a truly stunning kitchen. The fitters were professional and nothing has been too much trouble – cannot recommend highly enough.

Sue – Google Review

Cannot thank you guys at Hallmark enough. From start to finish an excellent experience and we are so happy with the outcome of our amazing new kitchen. Could not recommend this company enough simply amazing .Thank you once again.

Sophia D – Google Review

We looked around the usual multinationals and got Ian from Hallmark to come and quote as a comparison. Pleasantly surprised by his genuine, un-salesman like approach and very pleased with the design and price we forgot the big boys and went with Hallmark.
From start to finish Ian (and Matt) listened to our wish list, never pushing us. Occasionally a little nudge was needed when we suggested something that was not practical or possible but they were always right! A true personal service, it was lovely to be able to speak to them either by email or phone if we had a question and nothing was too much trouble.
The quality of the kitchen is brilliant and I smile every time I walk in there. It feels solid and long lasting and every one who visits is impressed. I would not hesitate to recommend Ian and Matt and a special mention to Grant and Dan for fitting it. Many thanks.

Anne M – Google Review

We are extremely happy with our lovely kitchen from Hallmark. Ian was thoroughly professional from start to finish. He took time to understand our needs and likes, and was very tolerant of our indecision. Ian came up with some lovely design features that we had not seen elsewhere and now couldn’t imagine our kitchen without. He also made lots of very practical suggestions to make our kitchen work for us. He never once gave us the hard sell, instead he always made a point of showing us the cheaper options as well the more pricey. The kitchen fitter Peter, and his team, worked extremely hard, even squeezing in additional work within the original planned time frame, and all to a very high standard. Visitors have all commented on how great it looks. We are very happy to recommend this company.

Alex H – Google Review

Excellent, customer-led, responsive service from Matt; beautiful kitchen installed by fantastic fitters, Grant and Dan, who went above and beyond when we encountered an unforeseeable problem. I would recommend Hallmark Kitchen Designs in a heartbeat.

Lesley K – Google Review

Couldn’t ask for a more fantastic team at hallmark. looking for a new kitchen can be stressful not with these guys from the very start they were amazing 🙂 thank you again and keep up the good work ill bring those homemade donuts in when i am passing 🙂 very happy customer

Colin M – Google Review

Ian understood exactly what we wanted to achieve and helped us clarify and refine the design and then source the kitchen we had in mind. Having been our key design input from the start, Ian remained attentive and supportive over an extended period (over a year) whilst we managed a whole house project with the kitchen extension the main part. Ian has an outstanding approach to customer care and was extremely professional in his dealings with us and our builder. Hallmark provide a super balance between excellent value for money and quality of product. We are absolutely delighted with the outcome.

Steve J – Google Review

I cannot rate this company highly enough! Ian listened to us and helped design the perfect kitchen and separate utility room for our contemporary new build project. The service was impeccable. He bent over backwards to deliver precisely what we wanted. Nothing was too much trouble. Every deadline was met. The end result is absolutely perfect. Couldn’t be happier! Even the after service is top notch. This company comes with the highest recommendation from me.

Rachael C – Google Review

I am thrilled with my new kitchen from Hallmark and the service was first class from the design by Ian who suggested knocking down my hall wall would give me a much more useable space (and he was right) to the fitters who ensured everything was perfect. I would have no hesitation in recommending Hallmark to anyone. I now have a beautful quality kitchen that i love to spend time in and use to it’s full potential.

Sarah H – Google Review

Having started our search around the local area and the ‘usual suspects’ we were relieved and delighted to finally find a business that didn’t rely on special offers, season sales and other hard-sell techniques. More importantly, in Hallmark we found a business that focused on our needs, design preferences and budget; working with us very closely over a matter of months to work through the options, understanding the pros and cons of each proposed solution before we reached the final design and detailed specification. A true partner for our project.

Prior to starting our renovations, we’d lived in our property for 19 years and never attempted anything more than redecorations. More than a little daunted therefore, Ian guided us carefully and patiently through every single stage – introducing design ideas that were closely considered before genuinely stepping back to listen to our comments in order to fine-tune the designs to ensure it met our needs. We have been genuinely blown away by the results which have been the centrepiece of our flat remodelling.

It has been an absolute and genuine pleasure to work with Ian and the rest of the team at Hallmark throughout the extended period of our flat renovations. From our initial contact with Ian and Matt (via Houzz) we have been constantly impressed with the customer service displayed at every stage of the process. Nothing was ever too much trouble and the attention to detail from the initial design to final fit has been exceptional. We can’t thank Ian and team enough for turning a potentially stressful process into an enjoyable and fun part of our project. Perfect!

Andy Y – Google Review

After getting a few quotes, nothing compared to Hallmark Kitchens. For us our decision was based on customer service and quality. I couldn’t recommend them highly enough.

Sophie S – Google Review

We used Hallmark Kitchen Designs for the redesign of our kitchen in the Summer of 2015. Ian listened carefully and came up with a design that was just what we wanted and within our budget. Any alterations to the original design were carried out swiftly and the few concerns we had were very quickly addressed. We used one of Hallmark’s recommended fitters and the installation was carried out with expertise and minimum disruption. We would highly recommend Ian and Matt for kitchen design and would use them again in the future.

Will S – Google Review

Great service and design from Matt and Ian very patient and understanding.

David P – Google Review

Absolutely love our new kitchen. We ordered from the top of the range Signature collection. We were really impressed with the good quality and the finish. Although we did have some dealings with Matt, Dee and Caroline. We mainly dealt with the Bournemouth designer, Ian. He was very professional and experienced, helped us a lot with the planning of the kitchen and was not pushy. He is very good at his job. We are really happy and would recommend Hallmark Kitchen Designs to anybody

Happy Customer in Poole

“I am absolutely delighted with my new kitchen. The quality of the units and appliances is fantastic and the design is superb making my kitchen appear a whole lot larger and lighter than it was before. I was lucky enough to have two designers working with me as the room was such a tricky space. I was made to feel very special. The first class service didn’t stop there. The workmanship by the fitters Mark and Leigh was exceptional and of the highest standard, every attention to detail was carried out and it looks like a showroom kitchen. They arrived early working very hard and efficiently and leaving the kitchen clean and tidy when leaving each evening. They sorted out everything effortlessly and nothing was too much trouble for them. Their expertise and advice was of great help to me. They were both friendly and polite and finished the kitchen on time. So happy with everything – Excellent value for money – Excellent product –Excellent Service.”

Mrs A,C in Poole

“Ian, thank you so much for everything you’ve done for us. We love our new kitchen. Everything works so well. It’s easy to maintain, with all the clever storage solutions you gave us, we now have a home for everything and the kitchen is much easier to keep tidy. Cooking in our new kitchen used to be a chore, now it’s a pleasure. Thank you so much.”

A,A & E,W in Poole

“We would like to give a big thank you to Matthew, Ian, Dee, Caroline and Graham. An extra big thank you to Matthew for the excellent design and co-ordination of the whole project. We have both been so impressed with the way you operate your business. We are very happy with the quality of our new kitchen and especially like the pull out pantry unit. We will have no problems recommending your company to our family and friends. We wish you all the best for the future.”

Mr & Mrs M & R C” Wimborne, Dorset.

“Hello, I just wanted to let you know the girls have just finished cleaning the kitchen, and it looks wonderful. Thank you so much. I can’t wait for my husband to get home this evening to see the finished article; he’ll be amazed at how much things have changed in a week. I’m absolutely overjoyed. Thanks again”

Happy Customer in Wimborne

“To everyone at Hallmark. Thank you so much for all your efforts. We are really happy with our new kitchen. We would love it if you could all pop round, as we have a small gift for you all, and we can finally have that glass of wine we spoke about Matthew! It has been so refreshing to deal with a company that obviously values their customers. You can rest assured, not only will we recommend you when people ask who did our kitchen. We will actively look for people to tell. You all deserve to succeed as you all work so hard and are clearly passionate about what you do. Thank you so much for everything.”

Mr & Mrs M & B,A.” Southbourne

“We thank you for the care, consideration and support you gave us throughout. You have produced for us our perfect kitchen, one which we never thought possible. You listened to our dreams and turned them into reality. We have no hesitation in recommending you to everyone.”

Happy Customer in Bournemouth

“The kitchen was delivered to the agreed time, Graham confirm his arrival time, on arrival he unpacked & inspected the products. At every stage of the fit we were kept informed of progress & asked if things were as specfied & to our satisfaction. The work was completed on time & we are very pleased with the outcome. The quality of the product is superb & Grahams workmanship & attention to detail is 1st class. We would be happy to recommend Hallmark Kitchen Designs & their fitter Graham Richardson when purchasing a Kitchen.”

Mr & Mrs R.S Poole

“My wife and myself would like to thank everyone on the Hallmark team for there patience and expert help over the last few weeks. We know we sometimes take a long time to make these decisions, that most people would make in an instance. This was a big project for us and it was important that everything was as we wanted it. Thank you for respecting our wishes and giving us a kitchen that we absolutely love. Ourselves and our son and Daughter in law can’t believe the transformation. I imagine you will be receiving a call from them soon as they now want / need a new kitchen. Thank you again for all your hard work and delivering all of your promises.”

Mr & Mrs B,A W Poole. Dorset

“From the very beginning I felt at ease with my Kitchen designer. Dee suggested ideas we would have never thought of ourselves. Not only that, Dee’s solutions were cheaper that our own ideas. Everything was managed expertly from beginning to end. The fitters were clean, tidy and very polite. They have done a perfect job that we just cannot fault. We always try and support our local independent companies, because we find you get a much more personal, professional service. Hallmark Kitchen Designs are no exception to this. We would be happy to recommend Dee, and all of the Hallmark Kitchen Designs team to our friends and family.”

Mrs S J. Sandbanks, Poole

“My wife and myself would like to thank everyone on the Hallmark team for there patience and expert help over the last few weeks. We know we sometimes take a long time to make these decisions, that most people would make in an instance. This was a big project for us and it was important that everything was as we wanted it. Thank you for respecting our wishes and giving us a kitchen that we absolutely love. Ourselves and our son and Daughter in law can’t believe the transformation. I imagine you will be receiving a call from them soon as they now want / need a new kitchen. Thank you again for all your hard work and delivering all of your promises.”

Mr & Mrs B,A W Poole. Dorset

“We were initially very cautious and had concerns about using Hallmark as a small company, compared to using someone the size and scale of Magnet. The overall experience was however very good and from start to finish, we felt well informed and this helped us build trust and a good working relationship. Quality of all items is excellent. The design is particularly good, having listened to all our requirements plus adding some innovative ideas. We were also grateful for a low impact sales approach, so we did not feel pressured at any time. Kitchen fitting was excellent too and we found everyone very easy to work with and have around the house. We are delighted with the outcome and would recommend Hallmark Kitchen Designs to our friends. “

S,L & P,B