Having started our search around the local area and the ‘usual suspects’ we were relieved and delighted to finally find a business that didn’t rely on special offers, season sales and other hard-sell techniques. More importantly, in Hallmark we found a business that focused on our needs, design preferences and budget; working with us very closely over a matter of months to work through the options, understanding the pros and cons of each proposed solution before we reached the final design and detailed specification. A true partner for our project.
Prior to starting our renovations, we’d lived in our property for 19 years and never attempted anything more than redecorations. More than a little daunted therefore, Ian guided us carefully and patiently through every single stage – introducing design ideas that were closely considered before genuinely stepping back to listen to our comments in order to fine-tune the designs to ensure it met our needs. We have been genuinely blown away by the results which have been the centrepiece of our flat remodelling.
It has been an absolute and genuine pleasure to work with Ian and the rest of the team at Hallmark throughout the extended period of our flat renovations. From our initial contact with Ian and Matt (via Houzz) we have been constantly impressed with the customer service displayed at every stage of the process. Nothing was ever too much trouble and the attention to detail from the initial design to final fit has been exceptional. We can’t thank Ian and team enough for turning a potentially stressful process into an enjoyable and fun part of our project. Perfect!
Andy Y – Google Review